FAQ: New Bedford: The Game of Historic Whaling & Town Building
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Does this come in a coffee can?

No.

Last updated: July 21, 2015 08:31

Will this be available for demo at GenCon?

Yes, we will have a demo copy with all of the new art at GenCon in booth #2143 and in demo room #144.

Last updated: July 21, 2015 09:45

What's the deal with the White Whale promo?

This is a special Kickstarter promotional that will go out to all backers of New Bedford. This promo pack will only be available at certain conventions and as promotional items for retail events.

The promo pack includes four new tiles that may be placed in the whaling bag. Each tile has a different effect when drawn and selected: The White Whale: This whale is wily and dangerous; it has a big payout, but it will cost you a ship. Ambergris: A rare, waxlike substance produced by whales, used in perfuming, that provides $8 immediately and costs nothing. Castaway: A lone survivor found on an island; he is free and provides an extra action. The Blue Whale: A whale so big that it fills the entire boat, and the art barely fits on the tile.

Last updated: July 21, 2015 09:54

Does this come in a coffee can?

No. Last updated: Tue, Jul 21 2015 11:31 am EDT

Will this be available for demo at GenCon?

Yes, we will have a demo copy with all of the new art at GenCon in booth #2143 and in demo room #144. Last updated: Tue, Jul 21 2015 12:45 pm EDT

What’s the deal with the White Whale promo?

This is a special Kickstarter promotional that will go out to all backers of New Bedford. This promo pack will only be available at certain conventions and as promotional items for retail events. The promo pack includes four new tiles that may be placed in the whaling bag. Each tile has a different effect when drawn and selected: The White Whale: This whale is wily and dangerous; it has a big payout, but it will cost you a ship. Ambergris: A rare, waxlike substance produced by whales, used in perfuming, that provides $8 immediately and costs nothing. Castaway: A lone survivor found on an island; he is free and provides an extra action. The Blue Whale: A whale so big that it fills the entire boat, and the art barely fits on the tile. Last updated: Tue, Jul 21 2015 12:54 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us